Tha Phae Road · Chiang Mai
A Workshop Built on Patience
Brasshour was started by watchmakers who wanted to work slowly, carefully, and with full attention to each piece that comes through the door.
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How Brasshour Came to Be
Brasshour opened on Tha Phae Road in the early 2010s, when two watchmakers who had trained under separate masters in Switzerland and Japan decided they wanted to work independently — without the rush of a franchise service counter or the anonymity of a factory bench.
The name refers to the brasswork inside a movement: the plates, bridges, and wheels that hold everything in position. It felt honest for a workshop whose whole purpose is to keep things running correctly and without drama.
Chiang Mai was a deliberate choice. The city has long drawn craftspeople and collectors from across Southeast Asia. The pace suits careful work. A watch left with us in the morning might sit under a loupe for two hours before a single tool is picked up — and that is exactly how it should be.
Over the years, the workshop has developed a quiet reputation among local collectors and visitors who bring in pieces they have not trusted to anyone else. We do not advertise widely, and we prefer it that way.
"Every movement deserves to be read before it is touched."
— Workshop principle, Brasshour
10+
Years in Chiang Mai
3
Specialist Services
2
Lead Watchmakers
TH
Based in Thailand
The People
Who Works Here
Nattawat W.
Lead Watchmaker
Trained in Chiang Mai and Geneva. Specialises in Swiss lever movements and case refinishing for vintage references.
Piyachat K.
Movement Specialist
Background in Japanese movements and dial work. Manages the Dial & Hands Refresh service and collector intake assessments.
Malee S.
Workshop Coordinator
Handles documentation, client communication, and parts sourcing. Keeps the paper trail clear on every job from intake to collection.
How We Work
Workshop Standards
The practices below are not aspirational — they describe what happens on every job, regardless of the service type or price point.
Initial Assessment Before Any Work
Each watch is examined under magnification and documented before the job scope is agreed. Nothing is assumed; everything is looked at.
Written Job Records
Every job has a written record noting condition at intake, work performed, parts used, and condition at completion. Owners receive a copy.
Original Parts When Possible
We seek period-correct and manufacturer-matched components. Where that is not achievable, alternatives are discussed with you before use.
Secure Storage In-Workshop
Watches are kept in a locked cabinet when not on the bench. We hold a limited number of pieces at one time to maintain attentiveness.
Post-Service Function Testing
Every watch runs on a timing machine before collection and is worn on a test winder for at least 48 hours where movement work was performed.
Client Consent at Each Stage
On complex restorations, work proceeds in agreed stages. If something unexpected is found, we stop and consult before continuing.
Watch Repair in Chiang Mai — What We Stand For
Brasshour sits within walking distance of the old city moat. The workshop serves collectors who come from Chiang Mai and from elsewhere in Thailand, as well as visitors passing through the north who want to make use of travel time to address something that has been sitting on the shelf.
The work here covers three defined services — crown and gasket renewal, dial and hands refinishing, and full collector restoration packages — each designed to address a different level of need. Pricing is fixed per service and communicated before any work begins. There are no supplementary charges added after the fact except where a scope change is agreed in writing.
We handle Swiss and Japanese movements most often. English is spoken in the workshop, and all written documentation is produced in both Thai and English on request.
Our preference is to take on fewer pieces at a time and give each one proper attention, rather than process high volumes quickly. If there is a wait of more than a week before we can start, we say so at the enquiry stage.
Ready to Bring in Your Watch?
Visit us on Tha Phae Road, or send a message first — we are glad to discuss a job before you make the trip.
Get in Touch